Return Policy

THE SHARP SWORD RETURN POLICY

We at The Sharp Sword are committed to ensuring you are satisfied with your purchase. If for any reason you are not completely satisfied with your order, we are happy to accept returns under the following conditions:

Return Eligibility:

  1. Items must be returned within 30 days of delivery.
  2. Items must be in their original condition: unworn, unwashed, and with all tags attached.
  3. The customer is responsible for return shipping costs unless the item received is damaged or incorrect.

To initiate a return, please follow these steps:

Step 1: Contact Us Please email our customer service team at contact@theshrpswrd.com with the following information:

  • Your order number
  • The item(s) you wish to return
  • The reason for the return (e.g., size, damage, incorrect item)

Step 2: Package Your Return Carefully pack the item(s) you are returning, and include a copy of the email correspondence with our customer service team.

Step 3: Ship Your Return Ship your package using a trackable shipping method to the following address:

THE SHARP SWORD
7901 4th St. N Ste 12901
Saint Petersburg, FL 33702-4305

 

Please note that we are not responsible for lost or damaged return packages. We highly recommend using a shipping service that provides tracking and insurance.

Once your return is received and inspected, we will send you an email notification to inform you that we have received your returned item(s) and are processing your refund. Refunds will be credited to your original method of payment within 5-7 business days, depending on your bank's processing times.

Exchanges: At this time, we do not offer direct exchanges. If you need a different size or color, please return the original item(s) for a full refund and place a new order for the desired item(s).

If you have any questions about our return policy or need further assistance, please do not hesitate to reach out to our customer service team at [email address]. We are always happy to help!

Thank you for shopping with THE SHARP SWORD!